Warranty Claim

Warranty Coverage Guidelines

To submit a Warranty Claim, please complete the form and click “Submit Claim” at the bottom. For the best viewing experience on a mobile device, please turn your phone to landscape mode. If a service issue arises within the original warranty period as outlined in your contract, Global Systems United, LLC will cover 100% of the cost to repair or replace the affected device — provided our technician determines the issue stems from component failure or installation-related workmanship (e.g., loose wiring). However, if the issue results from causes outside our control — such as accidental damage (e.g., liquid spills, physical impact), third-party interference (e.g., another contractor cutting wires), environmental conditions (e.g., gas leaks, unauthorized modifications), or battery failure — repairs will be billed according to our standard service rates and warranty terms. Please note: All invoices on the customer’s account must be current at the time of service for warranty coverage to apply.