Warranty Claim Form

Warranty Coverage Guidelines

To submit a warranty claim, complete the form on this page and click “Submit Claim.” If an issue arises within the original warranty period outlined in your contract, Global Systems United, LLC will cover the full cost to repair or replace the affected device, sensor, or related component provided our technician determines the issue is due to component failure or installation workmanship such as loose wiring or configuration errors. If the issue is caused by factors outside of warranty coverage, including but not limited to accidental damage such as liquid spills or physical impact, third-party interference such as another contractor cutting wires, environmental conditions such as gas leaks, excessive heat, or unauthorized modifications, or battery failure, then repairs will be billed at our standard service rates under the Service Terms. All invoices on the customer’s account must be current at the time of service for warranty coverage to apply. Submission of this form does not guarantee warranty coverage; coverage will be determined after on-site evaluation by our technician.